Warranty
Hatch warrants its products to be free from defects in material and workmanship under normal use or service for 1 year following delivery to customer. If a product proves to be defective in material or workmanship, the exclusive remedy as well as Hatch’s sole liability shall be to repair or replace the defective product. In order to qualify under this warranty, customer must notify dealer where they purchased the product of the defect prior to the end of the 90 day warranty period. This Limited Warranty applies only where the products have been properly maintained in accordance with Hatch’s instructions and have not been subject to misuse, negligence or accident. No returns are to be made directly to Hatch unless authorized by Returns Authorization (RA) Department.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED, WHICH ARE SPECIFICALLY EXCLUDED, INCLUDING WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SELLER BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.

Bids and Individual Orders
Hatch Law Enforcement and Industrial Safety products are not sold directly to police departments, law enforcement agencies, companies or individuals. Subsequently, all department bids and retail sales are handled through authorized Hatch dealers. Please contact Hatch Customer Service at 1-800-347-1200 for NSN information.

Returns
All returns must be handled through the point of purchase. Hatch does not handle returns from retail customers. Defective merchandise will only be accepted with prior approval from the Returns Authorization Department. All other returns may be subject to a 20% restocking fee. Dealers, before returning products, please contact Customer Service at support@hatch-corp.com or phone 1-800-347-1200 to obtain a Return Authorization Number (RA#). Returns should be shipped to the attention of the Returns Department with the RA# noted. Absolutely no cash refunds will be made. Approved returns will be issued credit toward future or replacement orders. Retail dealers may also purchase from Hatch wholesale distributors. Minimum order requirements through our wholesalers may be less, thus more feasible for smaller Hatch retail dealers. Visit www.hatch-corp.com or phone 1-800-347-1200 for a list of wholsale distributors.